Frequently Asked Questions

Find answers to the most common questions about Fudd.

General

Fudd is a mobile application that helps you keep track of the products in your home along with their expiration dates. It sends you alerts when something is about to expire so you can consume it in time and reduce food waste.
Yes, Fudd is free to use. The free version includes all core features and displays advertising. If you prefer an ad-free experience with advanced features, you can subscribe to the Premium plan through Google Play.
Yes. Fudd is a household organization app that does not contain any inappropriate, violent, or adult content. The app simply allows users to track products and their expiration dates. We recommend that children under 13 use it under adult supervision.
Fudd is currently available in English and Spanish. The app automatically detects your device language and adapts. We plan to add more languages in the future.

Expiration Dates

The expiration dates you see in Fudd are the ones you enter yourself when registering a product. It is your responsibility to verify that the date is correct according to the product label. Fudd does not verify or guarantee the accuracy of these dates.
For some products without a printed date (such as fruits, vegetables, or bulk items), Fudd may suggest an approximate expiration date based on general averages. This date is only an indicative reference and does not constitute official, scientific, or guaranteed information. Always use your personal judgment and check the condition of the product before consuming it.
No. Fudd is an organizational tool and does not replace direct verification of the product label. Always check the original label before consuming any food. Fudd is not a food safety service.

Account and Data

Your product data is stored locally on your device. Your account data (name, email) is managed through Google's Firebase Authentication. Subscription data is stored on secure Amazon Web Services (AWS) servers.
You can delete your account from Profile → Delete Account within the app, or by sending an email to soporte@fudd.app from the address associated with your account. Deletion will be processed within a maximum of 30 days. Local data is deleted when you uninstall the app.
No. Fudd does not sell, rent, or share your personal data with third parties for commercial purposes. We only use third-party services necessary for the app to function (Firebase, AWS, Google AdMob). For more details, see our Privacy Policy.

Premium Subscription

The Premium plan removes all advertising and unlocks advanced features. The subscription is monthly and managed through Google Play.
Open the Google Play Store on your device → tap your profile picture → Payments & subscriptionsSubscriptions → select FuddCancel subscription. You'll continue to have Premium access until the end of the current billing period.
Try signing out and signing back in. This syncs your subscription status with our servers. If the problem persists, contact us at soporte@fudd.app including your Google Play account email.

Other

Yes, most functionality works offline since data is stored locally on your device. You'll need an internet connection to sign in, sync with shared household members, and verify your subscription.
Yes, product data is stored locally and will be lost if you uninstall the application. Your account will still exist and you can sign in again, but the product list will need to be recreated. We recommend using the shared household feature as an indirect backup.
If your question isn't answered here, feel free to write to us at soporte@fudd.app. We'll respond as soon as possible, usually within 48 hours.

Need personalized help? Visit our support page to contact us directly.